Terms of Service

Last revised on March 5, 2024

Welcome to our online platform, which includes both the website and the mobile application. These services are operated by the company referred to in this document as “we,” “us,” or “our.” Any individual who visits, browses, or uses the platform is considered a user. Before accessing or using any part of the platform, you are encouraged to carefully review these Terms of Service. By continuing to use the platform, you confirm that you have read, understood, and agreed to comply with these terms, regardless of whether you have created an account. If you do not accept these conditions, you should discontinue use immediately.

Where permitted by applicable law, your use of the services also means that you agree to resolve disputes through individual arbitration rather than through court proceedings, and you waive any right to participate in class actions or collective claims. Additional details regarding dispute resolution are provided in the relevant section below.

These terms take effect from the date indicated above and represent the complete agreement governing your use of the platform. We may update or modify these terms at any time by publishing revised versions online, and such updates will become effective immediately upon posting. Continued use of the platform after changes have been made signifies your acceptance of those updates. We also reserve the right to adjust, remove, or add features and services at our discretion without prior notice.

Through the platform, users can access information about available products, make purchases, create accounts, submit reviews or other content, subscribe to communications, participate in promotions, and interact with customer support. Some features require you to provide personal data, which is handled in accordance with our privacy practices.

When using certain services, you may be asked to provide personal details such as contact information and payment data. By submitting this information, you confirm that it is accurate, complete, and up to date, and that you have the authority to provide it. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. If you suspect unauthorized use, you must notify us promptly. We are not responsible for any loss resulting from failure to protect your account information.

The platform is intended for individuals who are legally capable of entering into binding agreements under the laws of their jurisdiction. By using the services, you confirm that you meet these requirements and agree to comply with all applicable laws and these terms.

All materials available on the platform, including text, images, graphics, and software, are owned by us or our licensors and are protected by intellectual property laws. Your use of the platform does not grant ownership rights to any content. You may access and use the materials for personal, non-commercial purposes only. Any unauthorized copying, distribution, modification, or other use is strictly prohibited without prior written consent.

Products offered through the platform are subject to our return policy, as well as any applicable consumer protection laws. Customers in certain regions, such as the European Union and the United Kingdom, may have additional rights to cancel purchases within a specified period without providing a reason. Requests related to such rights must be submitted within the applicable timeframe via help@skirns.it.com.

We reserve the right to limit or refuse orders, restrict quantities, or discontinue products at any time. Orders that appear to involve reselling or unauthorized distribution may be canceled. While we strive to ensure accuracy, information on the platform, including pricing and product descriptions, may occasionally contain errors or become outdated. We reserve the right to correct such issues at any time, including after an order has been placed.

Users may submit content such as reviews, comments, or media. By doing so, you confirm that you have the necessary rights and that your content does not violate any laws or third-party rights. You grant us a broad license to use, reproduce, modify, and distribute your submissions in any format. We may remove or edit content that violates these terms or is otherwise deemed inappropriate.

You agree to use the platform only for lawful purposes and in a manner that does not interfere with its operation or other users. Prohibited activities include unauthorized access, fraudulent transactions, distribution of harmful software, and posting unlawful or offensive content. Violations may result in suspension or termination of access.

The platform may include links to third-party websites or services. These external resources are not under our control, and we are not responsible for their content, accuracy, or security. Your use of such services is at your own risk.

Services are provided on an “as is” and “as available” basis without warranties of any kind. We do not guarantee uninterrupted or error-free operation, and we are not liable for damages resulting from the use of the platform, to the extent permitted by law. This includes losses caused by delays, technical issues, or events beyond our control.

Our total liability, where permitted, is limited to the amount you have paid for products within a specified period or a fixed monetary cap, whichever is lower. You agree to indemnify and hold us harmless from claims arising from your misuse of the platform or violation of these terms.

We may suspend or terminate your account at any time, with or without notice, if you violate these terms or engage in activities that harm the platform or other users. You may also stop using the services at any time. Certain obligations will continue even after termination.

These terms are governed by applicable laws, and disputes will be resolved through arbitration as outlined above. Before initiating arbitration, both parties agree to attempt resolution through direct communication.

If you have questions, concerns, or wish to report violations, you may contact us at privacy@skirns.it.com with the subject line “Terms of Service.”

We may also offer a loyalty program for individual users, which allows participants to earn rewards based on eligible purchases or activities. Membership is limited to one account per person and requires a valid email address. Program benefits, eligibility criteria, and rewards may change at any time. Rewards have no cash value and cannot be transferred. Abuse of the program or violation of its terms may result in termination of membership and loss of accumulated benefits.

Participation in the program may involve receiving communications such as promotional emails or notifications, which you can opt out of at any time. However, essential account-related messages may still be sent.

We reserve the right to modify or discontinue the program at our discretion, including changes that may affect previously earned rewards. Continued participation indicates acceptance of any updates. Personal information collected in connection with the program is handled in accordance with our privacy practices.